InvestorQ : Is there a Call and Trade Facility when network connections are down?
ishika Banerjee made post

Is there a Call and Trade Facility when network connections are down?

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Anamika Sodhani answered.
3 years ago
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In India, internet connections can be notoriously tricky and if the connectivity becomes a problem in the last half hour then the situation can get very tricky. Hence it is always better to have a call and trade facility as a back-up. Most internet broking facilities will offer that facility wherein you can place orders in your account by calling in and appropriately authenticating yourself. Insist on this facility to be provided by your broker.
This is an add-on feature which is an adjunct to the normal internet trading platform. If bandwidth is good you can use the normal trading site and if the bandwidth is bad then you can use the low bandwidth site. But what if there is no internet connection at all? Brokers offer what is called the “Call and Trade” Facility, wherein the customer can dial a toll-free number from anywhere in India and get the trade executed by instructing the call center executive after authenticating herself with a proper online identification. This is a great relief if the connectivity goes down at crucial trading moments.
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