What exactly was the problem that investors were facing with CDSL on Monday and has the problem been resolved now?

On Monday, India’s largest depository by number of demat accounts, CDSL, faced serious technical glitches at its end. As a result, thousands of traders and investors were not able to execute sell orders due to the technical glitch at CDSL end. The glitch created problems in online authorization of sale by investors. Post the Karvy scam, SEBI had done away with mandatory POA to brokers and allowed direct TPIN authorization of demat sale.

This authorization is used by the brokers as a proxy for giving signed POAs to brokers or giving debit instruction slips on time. It was the specific TPIN authorization that was hit by the glitch. As a temporary measure, some brokers even allowed clients to skip the CDSL TPIN authorization giving them time till 5PM to authorize the debits. CDSL claims that the problem was not through the day but only intermittent. We have to see on Tuesday.